Returns made Easy

Let’s solve it together	Let’s keep in mind
1.Call us-9831127281 (Monday to Friday, IST 10:00 AM to 7:00 PM). 2.Email Us – care@uniboss.in	1.Only purchases made on www.uniboss.in are eligible for returns. 2.Return request should be raised within 7 days from the date of delivery. 3.To be eligible for return, your item must be in the same condition that you received it, unworn or unused with tags and its original packaging.

steps to return Contact us-> Share the reason & images-> Let us resolve it for you.

We follow a hassle-free return policy

How to return your product if…

1.The Product was Damaged, had Manufacturing Defect(s) or the Wrong Product was Delivered

a) Return via uniboss.in:

In the unlikely event that you do not receive your product in a good condition, is damaged or defective, is not the product you ordered or of a different size you can return your product.

Your product should fit the Return Criteria as mentioned above. You can call us on 9831127281 (Monday to Friday, IST 10:00 AM to 7:00 PM) or write to us at care@uniboss.in. Our Customer Care Team will guide you through the return and refund process. Our team will also send you a confirmation for return via SMS or wtsapp.

DO NOT return any product, before receiving confirmation from our team. In case any product is returned without confirmation, we do not guarantee any credit or refund.

Once our Quality Check Team has received the returned goods, our team will examine the returned products for all defects/variations, based on your claim. Upon confirmation from our Quality Check Team that your return fulfils all conditions mentioned above, we will initiate your refund. We will send you an email and SMS informing you if your return has been accepted or rejected.

Upon examination of product/invoice/order receipt that the error/defect/damage/delay has occurred due to customer, you will not be entitled for Refund. In such a case, the same product you returned will be sent back to you.

b) Return through Self-Shipment:

For ease of return we provide Reverse Pickup for free, depending on your area or PIN Code. In case Reverse Pickup is not possible, you are requested to return the product(s) by courier in original packaging, unused, with tags to UNIVERSAL APPAREL. Please send the package to:

UNIVERSAL APPAREL, RETURN DEPARTMENT, REGENT SME INDUTRIAL PARK, BLOCK B, 4^TH FLOOR, UNIT NO. 415, PHONE – 9831127281

Upon examination of product/invoice/order receipt that the error/defect/damage/delay has occurred due to customer, you will not be entitled for Refund. In such a case, the same product you returned will be sent back to you.

Refund Process

We may provide refunds if: (i) The order is cancelled by the customer or uniboss.in ( UNIVERSAL APPAREL ), before we ship

(ii) The returned items fulfil all criteria for return as mentioned above.

a) Refunds for Pre-paid Orders:

If you have paid using a credit card, refund will be credited to your credit card account, (Will be reflected in next statement) within 5 to 7 working days. If you have paid using debit card/internet banking, amount will be refunded to your bank account within 7 to 14 working days. However, the actual credit to your account will depend on your bank’s processing time. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues.

b) Refund Timelines

We usually initiate eligible refunds within 7 working days from receipt of product(s) at our warehouse. We will keep you informed via email on the refund status. The refund to your bank or credit card account depends on your bank’s processing time.

Payment Mode	Refund Method	Refund Receipt Time (After Initiation)
Credit Card	Reverse Credit	5 to 7 Banking Days
Debit Card	Credit in Bank Account	7 to 14 Banking Days
Net Banking	Credit in Bank Account	7 to 14 Banking Days

Please Note: The product that you receive may vary in print and colour. Please check the product details and disclaimer on the product page before ordering. Size details are given with every product, please check size before placing an order. As sizes are given we do not entertain return for this reason.